Our Customer Service Team is available to help you shop. Have a question about size, fit, style, color, anything at all - we are happy to help! Call 1-877-240-2365 during the hours of Monday – Friday 9:00am - 6:00pm EST, Sat & Sun Closed or email us at email@example.com.
ECCO is required by law to collect applicable sales tax on all purchases shipped to states in which ECCO has a physical location or its affiliates operate in. The amount of sales tax that will be added to your order is based on the state to which your order is being shipped, the standard sales tax rate in that area and the total dollar amount of your order. Some states regulate that we must charge tax on the shipping charges as well.
If you feel that your product is defective and you are unable to return it to the original place of purchase, please click here to submit a WARRANTY CLAIM . Once we receive your shoes and they are inspected, we will contact you by e-mail. We pride ourselves in our quality and we want to ensure that you have the best possible experience shopping with us.