Gifts for Her & Him Under $100 - Shop Now!

Enjoy 15% Off $200+ purchases |

Register Now & Unlock Free Shipping Every Order

Enjoy Free Extended Seasonal Returns. Click here to learn more.

Skip to Main Page Content

Customer Service

Customer SupportPaymentOrderingShippingReturnsWarrantyLegal

Payment

We accept the following methods of payment:

    • Visa

    • Mastercard

    • American Express

    • Discover

    • PayPal

    • Klarna (Pay Over Time)

    • Apple Pay

    • Google Pay

When placing an order on us.ecco.com, your payment will be processed once your order has shipped. PayPal payments are processed at the time of ordering. Your transaction is always secure. Our Customer Service team is available to assist you with any questions and to ensure your shopping experience is exceptional.

At this time, ECCO accepts orders only from devices with U.S. IP addresses and with credit cards issued by U.S. banks.

Please note: Gift card redemptions are not currently available online. We apologize for the inconvenience. Gift cards can still be redeemed at our store locations.

ECCO Gift Card Policy

At present, ECCO does not sell, accept or redeem gift cards at our website. If you purchase or receive an ECCO gift card, it may be redeemed for ECCO merchandise at stores and outlets owned and operated by ECCO. Gift cards may not be returned, redeemed or exchanged for cash except to the extent required by applicable law. Some state laws require gift card balances below a designated dollar amount be redeemable for cash upon a customer’s request. In California, for example, ECCO gift cards with balances under $10 may be redeemed for cash upon your request. Other states have similar laws and ECCO will redeem gift card balances in accordance with applicable law.

Klarna

We’ve partnered with Klarna to give you a better shopping experience.

Shop now, pay with Klarna.

Related FAQs

Need help? Reach out to us via our or ask your questions via .