ECCO’s One-Year Limited Warranty applies solely to ECCO products purchased at our website, us.ecco.com, or from authorized ECCO retailers. The One-Year Limited Warranty is void if purchased from an unauthorized dealer.

See our Warranty Details for more information.

DEFECTIVE ITEMS

If you feel that your product is defective and you are unable to return it to the original place of purchase, please click here to submit a WARRANTY CLAIM . Once we receive your shoes and they are inspected, we will contact you by e-mail. We pride ourselves in our quality and we want to ensure that you have the best possible experience shopping with us.

Defective Items

If you feel that your product is defective and you are unable to return it to the original place of purchase, please click here to submit a WARRANTY CLAIM . Once we receive your shoes and they are inspected, we will contact you by e-mail. We pride ourselves in our quality and we want to ensure that you have the best possible experience shopping with us.