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Your orders are automatically accepted into our ordering system the minute you hit submit. We generally ship orders within 2-3 business days. Due to the processing times of our orders, we are unable to cancel or change orders once they have been placed. However, if we are unable to ship your items within 30 days, we will cancel your order and receive a full refund.
A street address is required for all deliveries. We can ship to a PO BOX via UPS Standard Surepost and only within the continental US.
We cannot ship to military APO/FPO addresses. At this time, we only ship merchandise within the continental US, Alaska and Hawaii. We are unable to ship to Puerto Rico and other U.S. Territories.
Unless you specify an alternative delivery option the goods will be shipped via standard shipping.
UPS standard orders start with UPS with final delivery made by the US Post Office.
Shipping rates on all orders are based on the merchandise subtotal before promotional discounts are applied.
Buy Online, Pick Up In Store
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Related FAQs
Your orders are automatically accepted into our ordering system the minute you hit submit. Your order will leave our warehouse within 72 business hours of receipt. Standard delivery will arrive within 7-10 business days of shipment. ECCO does not process orders on Saturdays, Sundays or holidays. Shipping schedule is Monday through Friday.
ECCO Pick Up In Store is always free.
Once an order has been placed, it cannot be changed. Please be sure to double check your information before placing your order.
ECCO does not require a minimum order value for In Store Pick Up.
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